Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of All For Electro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://allforelectro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@allforelectro.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@allforelectro.com
US Dollar ($)
Norms
Good shopping, works perfectly
The socket is excellent. put on the heater of high power. The socket copes. Mi Home connected in a minute.
all ok!!!!
Quick Installation on Mi home and Google home. Simple to use
cool
The product arrives before the expected time. Very fast delivery in Spain. Easy synchronization with MiHome app. Perfect for use.
The excellent product, very useful and functional. It works perfectly.
The goods came quickly, the socket works, connected in 3 minutes. Connected the air conditioner. Feedback on on/off, almost instant. The goods are still satisfied. Let's see how it will manifest itself in the summer with intensive operation.
It works perfectly, mate easily and you can set the timer no problem
GOOD PRODUCT. CONTENT WITH THE PURCHASE.
Fast shipping and works perfectly.
Good afternoon. Received the parcel. Package packed well. Now the most important! I bought this outlet for the development of a smart home, but, since it is designed for EU, it does not see a ketchica server! Wrote to the store, waited for a response 2 days, the third came the answer: go to the EU server. Absolutely useless thing for a smart home, as you can not manage. I'm trying Google assistant now. Thank you.
It's Xiaomi Smart Plug (WIFI) basic. Not obvious from the name. It does not support Zigbee protocol and cannot work without internet as I understood. For my country it requires to change region which means I have to log in Mi Home again and won't see installed Mi Hub on Mainland China servers. However, Alisa from Yandex can recognize all smart devices including the hub and the plug even if they are installed on different servers (regions). It works fine with Alisa.
Delivery 17 days to Komsomolsk-on-Amur. The socket works fine.
Great socket! The installation took 5 minutes. Instruction on the Russian. Mi Home is also Russified. The socket is connected to the socket, and it was possible not only to turn it on and off from the smartphone, but also to use various control scenarios (using a timer, if there is a motion sensor-additional scenarios). Management is very convenient. Thank you! Shipping fast
Delivery is fast. The goods are good in appearance. Thank you very much to the store.
Everything great.
Moscow reached in 47 days. Everything works. Mi Home has determined.
The device is good but does not work complete with a smart house. And only available in European branch
2nd-as in days to arrived. Very favorite.
It goes very well, consumption does not appear as in another xiaomi device. But good
Everything is perfect!
syper
Perfect