Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of All For Electro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://allforelectro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@allforelectro.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@allforelectro.com
US Dollar ($)
Ordered on January 7, received on March 10. Packed very well-2 lamps in a foam box. total ordered 8 lamps-2 pcs. -E14 for 3 W, 6 PCs. E27 to 9 W. The parcel turned out to be voluminous, and probably so it appeared tape belpost indicating that the parcel at the request of Customs was opened. All bulbs work, real technical data can not say. All the big bulbs began service in the yard in the lamps. Small light bulbs of small size, correspond to the store's data, but did not fit into one table lamp because of the size-it was too thick and short. So watch carefully the dimensions of both lamps and appliances.
Good light.I recomended
The goods are good, everything came on time
Two weeks working until it burned down.
⚫
Illuminate well, but it seems to me that the voltage sags over time and accordingly the lamps shine a little worse (maybe so it seems). Color-white (a little with blue).
Thank you.
Products arrived in good shape, properly protected from damage. So far I am satisfied, but it is jet to bee seen about lifetime...
Delivery fast 20 days. Packed well.
Lamps in working condition
Bulbs good came quickly tracked. I advise the store!
Very satisfied with the order. Fully corresponds to the description. Fast shipping. Reliable and responsive store. Many thanks and prosperity to the store.
I recommend the store as a decent and responsible. I wish prosperity to the store and a successful business to the seller!
Excellent.
Fast delivery to Poland: less than 1 month. Good, secured package. However, this 12W bulb works as a good 9W LED, and this 9W bulb works as a good 6-7W LED.
The bulb works perfectly.
Quickly sent. Well packed, work.
Packaging harasho, take not the first time, shine well, with low voltage flicker!
It is the second time to buy, work perfectly
Well, there are already several orders that done. Seller recommended. This order in 10 days in house. Again myself.
optimus
Todo correct
Fast shipping. Work properly.
item as described
Sending and shipping are gorgeous. The goods are good. The packaging rushed, but the lamps are whole. I recommend. Took already twice